FAQ

Can I get Insurance after the course?

Our one or two day courses are all accredited and carry cpd points, therefore insurable. These courses are accredited and recognised by The Guild of Professional Beauty and Holistic Therapists (The Guild), and Towergate Health and Beauty and, are usually accepted by many others. Our CPD courses are available for the professional massage therapist or for the complete beginner. Please check all pre requisite qualifications for the advanced courses. All professional bodies award one day courses with various amounts of CPD points, on average FHT & Embody award 5 - 10 points and the beauty and holistic guild award approx, 15 points. Please check with your association to confirm CPD points. This will enable you to arrange inexpensive insurance via these bodies or your existing insurance company.

ITEC Courses

ITEC is an internationally recognised training qualification allowing you to work around the world. On qualifying you will have the opportunity to join the industries associations and governing bodies that provide newsletters, insurance and other benefits to members.

Our ITEC courses are recognised by Babtac, CTHA, FHT, Guild of Professional Beauty and Holistic Therapists (The Guild), Balens, Professional Beauty and Towergate Health and Beauty. Insurance can also be obtained in other countries should you live abroad or be moving to another country.

What should I wear to the course?

On attending one or two day accredited or workshop courses we do not insist that you wear a uniform. Clothing should be comfortable with short sleeves or sleeves that can be rolled up.

ITEC courses have uniform criteria of:

Black therapists tunic or black polo top. Black trousers. (No jeans to be worn). Flat back shoes, similar to pumps, worn with socks or tights. No training shoes allowed.

For all courses

No Jewellery to be worn (except wedding bands), for safekeeping we recommend that you leave most jewellery at home. Religious jewellery may be taped to the wrist. Long hair must be secured away from the face. If the course involves working over the face, please remove make up before the training course starts. Nails should be short, without varnish or extensions.

What happens if I have to cancel or postpone my course?

All deposits and course payments are non-refundable and non-transferable, unless written notice has been given within 14 days from the date of booking your course. Failure to attend a confirmed course will result in the loss of all payments made for that course.

English is not my first language. Will I be able to take the course?

If English is not your first language and you feel that you may have difficulties understanding parts of the course, please discuss this with us prior to booking the course so that we are able to help to make it as beneficial as possible for you.

What happens if I fail an assessment – do I have to pay again?

If you fail the assessment on the accredited one or two day courses, then you will be offered another place free of charge on the next available course with the same tutor. Please note: Should you need to attend a training course for a third time then fees are payable in full again.

For ITEC courses

These are subject to a final examination with an ITEC examiner. The anatomy and physiology exam is multiple choices and will be completed on the same day as your practical exam. If a student fails the practical and anatomy exam, then re sits are available. This will only incur an admin fee for re enrolment.

What time do the courses start and finish?

Students should arrive 15 minutes before the start of the course. If a student arrives more than 30 minutes late for a course, they will be refused entry. Please look at the individual course times, as these may vary. Finishing times are approximate and we cannot be held responsible for any missed travel arrangements due to a class finishing slightly later than stated.

Are one day courses long enough to learn a new treatment?

Courses are kept to a minimum of either 4 or 6 students per course (10 for ITEC courses). This ensures that each student has individual attention from the tutor. Theory is covered on the day, however the time on the course is mainly practical and students work on each other during the day, to be able to effectively give and to receive a treatment. Students work with feedback, helping each other to understand and apply the treatment more effectively. A full manual is provided on the day, with all information covered on the course and helpful information for you to use as a therapist. All of our tutors are exceptional in aftercare for their students and are more than happy to answer questions and give advice where necessary after you have attended any of our courses.

I live a long way from the college – where will I stay?

If you let us know in advance we can send you a list of local information on Bed and Breakfasts, Guest Houses and hotels within 5 - 25 minutes walking distance.

What if I have special needs?

For students with special needs, please contact us prior to booking any course. Our venues have disabled access, and we will do our very best to assist you in gaining your qualification. For any questions or queries, please e mail us directly or call 07877073406 to discuss any special requirements.

How do I pay for the balance of the course

A deposit is taken at the time of booking your chosen course. Final balance payment is then required no later than 21 days before your course start date. Your course tutor will send you a welcome e mail with payment instructions and course details once your booking has been received. For iTEC courses the balance may be paid in 3 equal instalments. Please contact us directly with any financial queries or concerns and we will try to help where we can.

How long will it take me to complete the course?

The time it takes to complete the course will depend on how quickly you learn as an individual, and also on the number of hours per day you spend on it.

Is there a time limit for completing the course?

All iTEC foundation courses need to be completed in the given time frame of the course duration. Each course duration can be found in each course page. There is no time limit for completing the anatomy and physiology online, if taking as a stand alone qualification. If taking as part of an iTEC course, the course will need to be completed in the course duration. Day courses are completed on the day of the course, unless case studies are required, the student will then be given a time frame to complete the case studies. If case studies are required, this will be clearly stated on the individual course page of the website.

Is the course accredited?

Our courses are fully accredited by the Guild of Professional Beauty Therapists for membership and insurance, and recognised and accepted by the professional bodies such as FHT, Babtac etc. Our diploma courses are fully insurable by the industries top insurers Balens, Towergate, ABT etc. iTEC courses are regulated by Ofqual which do not require accreditation, these level 3 courses are accepted by all professional bodies and all insurance providers.

Is the course accredited for Continuing Professional Development – CPD?

Our course's are accredited for Continuing Professional Development by the Guild of Professional Beauty Therapists, also recognised by most of the professional bodies, such as FHT, Babtac etc Courses are also recognised by all major insurers,such as Balens, Towergate, ABT etc.

What support is available to me whilst doing the course?

Tutor support is available at all times during your course. We also pride ourselves with the aftercare given to students after completing courses with us. We continue to support you as a therapist once qualified and throughout your journey, and will always be on hand to assist or advise.

What if I am dyslexic?

Tutors are always on hand to assist any student which requires extra help. Video routines of the massage movements can be assessed through our student portal to assist practical learning. Written assignments are covered in great detail with examples given. Students with dyslexia are granted extra time in the anatomy and physiology exam.

Do I need anything special on my computer?

The anatomy and physiology course is studied online, this can be assessed easily via any computer or phone screen.

How will the course be marked?

Following each course module you will take an online examination which requires a pass rate of around 70%. For the practical module you will need to demonstrate that you can perform the outlined tasks to the skill level required.

Am I allowed to refer to text books or notes during the examination?

You are expected to complete tests under exam conditions without referring to any notes, text books or online help. For international students you may be able to use a language dictionary during the anatomy and physiology exam, this must be agreed and discussed on enrolment. Extra time may also be given if the student is dyslexic.

Do I need to complete any paperwork?

All iTEC courses have assignments to complete for home study. Details of all assignments and home study can be found on each individual course page. Some one day courses may require case studies before the student receives a diploma, this is also clearly stated on each individual course page.

What will I receive when I complete the course?

For our one day diploma courses you will receive a Practitioners Diploma Certificate: Certificates are given on the day, once students have shown that they have absorbed the information given during the course by oral questioning, and by demonstrating a satisfactory treatment assessed by the tutor. For students studying our iTEC foundation courses, the student will receive their certificate directly from iTEC approximately 3-4 weeks after successfully completing their final exams. Any student failing the exams, will be given the opportunity to re sit the exam at the next available opportunity, this would only be subject to a re sit exam fee.

Funding Available for iTEC courses

Government and trust funding is available and excepted for the iTEC foundation courses. Some of these organisations can be found in the Educational Grants Directory. Please discuss any financial concerns with us, we will always try to help where we can. We have comprised a list and information on our blog page, please refer to this for funding information.